Circulars on Regulatory Matters

Codes, Guidelines, Circulars and Gazette Notices Email: Insurance Authority Subscription Service: Industry-related Communication

Document Information

Title: Circulars on Regulatory Matters

Type: Codes, Guidelines, Circulars and Gazette Notices

URL: https://www.ia.org.hk/en/legislative_framework/circulars/reg_matters/circulars_on_regulatory_matters_2026.html

Email Received: 2026-07-17 17:44

Summary Created: 2026-07-17 12:00

English Summary
Detailed Summary
Summary: Arrangement for Generative A.I. Sandbox ++ (“Sandbox”)
1. Document Overview

The "Generative A.I. Sandbox ++" (the "Sandbox") is a regulatory initiative introduced by the Hong Kong Monetary Authority (HKMA) in collaboration with other financial regulators. Its primary purpose is to provide a controlled environment for authorized financial institutions to develop, test, and pilot innovative Artificial Intelligence (A.I.) and Generative A.I. (GenA.I.) solutions. By facilitating this, the HKMA aims to foster industry-wide innovation, identify best practices, and provide early, targeted supervisory feedback on A.I. safety and risk management.

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2. Main Content

The Sandbox serves as a bridge between theoretical innovation and practical application. It focuses on enabling institutions to test A.I. models within a secure infrastructure before potential large-scale deployment.

Core Objectives
  • Innovation Support: Enabling the financial industry to pilot GenA.I.-based solutions.
  • Supervisory Guidance: Providing early feedback on regulatory expectations.
  • Best Practices: Sharing insights gained from trials to improve industry-wide A.I. standards.
Focused Areas for Use Cases
  • Risk Management: Enhancing creditworthiness evaluations (analyzing unstructured data), suitability requirement compliance for investment products, identifying listing document deficiencies, and underwriting improvements.
  • Anti-Fraud Measures: Detecting "deepfake" scams, identifying forged onboarding documents, and reviewing communication/claim anomalies.
  • Customer Experience: Implementing advanced chatbots capable of generating personalized responses based on transaction history and real-time claim status updates.
  • Broad Societal Benefits: Encouraging projects that address climate risk, promote sustainable development, and expand financial inclusion.

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3. Key Changes and Requirements
  • Mandatory Safety Components: All projects must incorporate A.I. safety frameworks, specifically including bias detection and mitigation, explainable A.I., and A.I. output monitoring.
  • "A.I. vs. A.I." Strategy: The HKMA strongly encourages participants to use A.I. as a validation layer to check the accuracy and robustness of their GenA.I. outputs.
  • Data Principles: Emphasis on the principle of data minimisation. Institutions are encouraged to use data sanitization techniques (e.g., masking, tokenization, synthetic data).
  • Infrastructure: Trials are conducted within a secure environment provided by the A.I. Supercomputing Centre at Cyberport.

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4. Important Dates
  • Project Duration: The Sandbox trial, including preparation and final reporting, generally lasts six to eight months following the announcement of selection results.
  • Extensions: Subject to case-by-case approval by the regulator.

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5. Impact Scope
  • Applicability: The Sandbox is open to all entities regulated under:
  • Banking Ordinance (Cap. 155) – Authorized Institutions
  • Securities and Futures Ordinance (Cap. 571) – Licensed Corporations
  • Insurance Ordinance (Cap. 41) – Authorized Insurers and Brokers
  • Mandatory Provident Fund Schemes Ordinance (Cap. 485) – MPF Approved Trustees/Intermediaries
  • Payment Systems and Stored Value Facilities Ordinance (Cap. 584) – SVF Licensees
  • Impact Level: High. It provides a platform for setting the future regulatory tone for GenA.I. adoption across the entire Hong Kong financial sector.

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6. Compliance Requirements
  • Application: Must be submitted by the regulated entity (technology partners can participate but cannot apply alone).
  • Evaluation Factors: Applications are evaluated based on Level of innovation, Complexity of solution, Contribution to the industry, and Adherence to fair use.
  • Reporting:
  • Regular progress updates to the respective regulator.
  • Mandatory submission of a final report at the conclusion of the trial detailing outcomes and key learnings.
  • Resource Management: Institutions must dedicate sufficient internal resources for project management and technical execution.
  • Transparency: Participation details, including identities of participants and technology partners, may be publicly disclosed.

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7. Technical Details and Metrics
  • Data Security: Participants must implement encryption and access controls. A secure transfer mechanism is provided by the Sandbox host.
  • Validation: Use cases are not intended for production-grade scale; they are meant to be exploratory and time-bound.
  • Technology Partners: While not mandatory, institutions are encouraged to partner with firms. A reference catalogue of providers is available via Cyberport.
  • Cost: Participation is free of charge; institutions bear only their internal costs (staffing, commercial engagements).

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8. Summary of Application Channels (Appendix)

| Type of Institution | Application Channel | Primary Contact |
| : --- | :--- | :--- |
| Authorized Institutions | HKMA Survey Tool platform | GenAI_sandbox@hkma.gov.hk |
| Licensed Corporations | Via Email | GenAI_sandbox@sfc.hk |
| Authorized Insurers/Brokers | Via Email | insurtech@ia.org.hk |
| MPF Trustees/Intermediaries | Via Email | GenAI_Sandbox@mpfa.org.hk |
| SVF Licensees | Via Email | pssvfo@hkma.gov.hk |

Important Disclaimers:
  1. Non-Endorsement: Admission to the Sandbox does not constitute official regulatory endorsement of the technology or the solution.
  2. Implementation: If an institution wishes to implement a solution post-Sandbox, they must adhere to the standard regulatory procedures for new technology adoption.
  3. Flexibility: Sandbox requirements are subject to modification based on the nature of the proposals and ongoing trial observations.
中文摘要
詳細摘要

以下為香港金融管理局(HKMA)關於「生成式人工智能沙盒 ++」(Generative A.I. Sandbox ++,簡稱「沙盒」)的詳細政策摘要:

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香港金融管理局:生成式人工智能沙盒 ++ (Sandbox ++) 政策摘要
一、 文檔概述

本文件旨在介紹香港金融管理局(HKMA)與相關金融監管機構聯合推出的「生成式人工智能沙盒 ++」(Sandbox ++)。該沙盒的核心目的是為金融行業提供一個受控環境,以支持創新人工智能(A.I.)及生成式人工智能(GenA.I.)解決方案的開發、測試與試點運行。透過此平台,監管機構可為參與機構提供早期的針對性督導反饋,並共享相關領域的最佳實踐經驗。

二、 主要內容與重點領域

沙盒鼓勵金融機構在技術創新與風險管理之間取得平衡。重點關注領域包括:

  • 風險管理 優化信貸評估流程(分析財務報表及非結構化數據)、監控投資產品銷售的合規性、識別上市申請文件的缺陷,以及改進核保決策與索償預測。
  • 反欺詐措施 偵測「深度偽造」(deepfake)詐騙、自動識別並回應欺詐訊息、核實客戶開戶文件中的偽造內容,以及審核索償文件中的異常情況。
  • 客戶體驗 升級客戶服務聊天機器人,使其能根據客戶背景、交易紀錄及互動歷史生成個人化回應,並提供實時索償狀態更新。
  • 廣泛社會價值 鼓勵提升金融韌性、促進可持續發展(如氣候風險評估)、擴大普惠金融(服務欠發達社群),以及支援長期退休規劃等方案。
三、 關鍵變化與技術要求
  • A.I. 安全性與風險管理 所有測試項目必須包含偏差檢測與緩解、可解釋人工智能(Explainable A.I.)、以及輸出的監控與評估框架。
  • 「A.I. vs. A.I.」策略 鼓勵利用人工智能驗證人工智能,以增強輸出結果的準確性與穩健性。
  • 數據隱私與安全 遵循「數據最小化」(Data Minimisation)原則,建議使用數據遮蔽(Masking)或代幣化(Tokenisation)技術;提倡使用去識別化數據、合成數據或公開數據進行測試。
  • 技術基礎設施 所有試驗需在數碼港(Cyberport)營運的「人工智能超算中心」內的安全環境中進行。
四、 重要日期與執行時程
  • 沙盒週期 沙盒項目(包括準備工作及撰寫最終報告)通常為期 6 至 8 個月(自選定參與者公佈後計算)。
  • 延期機制 可根據個別項目的實際情況,申請並酌情獲得延長期限。
五、 影響範圍與適用對象

適用對象包括受監管的金融機構及其科技合作夥伴:

  1. 《銀行業條例》下的認可機構(AIs)。
  2. 《證券及期貨條例》下的持牌法團(Licensed Corporations)。
  3. 《保險業條例》下的授權保險人及持牌保險經紀公司。
  4. 《強制性公積金計劃條例》下的認可受託人及主事中介人。
  5. 《支付系統及儲值支付工具條例》下的儲值支付工具持牌人。
六、 合規要求與申請步驟
  • 申請準備 需提交詳細方案,包括高層次設計、適用模型、風險評估及科技合作夥伴資訊。
  • 申請渠道
  • 銀行 透過金管局 Survey Tool 平台。
  • 持牌法團 電郵至 GenAI_sandbox@sfc.hk。
  • 保險業 聯絡保監局保險科技小組 (insurtech@ia.org.hk)。
  • 強積金 電郵至 GenAI_Sandbox@mpfa.org.hk。
  • 儲值支付 電郵至 pssvfo@hkma.gov.hk。
  • 參與義務 參與者需分配足夠內部資源、定期向監管機構更新進度、參加知識共享活動,並於結束時提交載明試驗結果與關鍵學習的最終報告。
  • 費用 參加沙盒免費,但機構須承擔自身的內部營運及第三方科技合作成本。
七、 評估標準

金管局及相關機構將根據以下標準審核申請:

  • 創新程度 方案是否引入新穎的理念、模型或數位化路徑。
  • 解決方案複雜度 技術是否具有先進性及增值空間。
  • 預期行業貢獻 能否解決行業共性問題並具備可擴展性。
  • 公平使用原則 方案設計是否符合道德、負責任,且無害或濫用計算資源。
八、 重要備註與附錄資訊
  • 非保證 獲批進入沙盒並不等同於監管機構對該方案的背書。
  • 技術支援 參與者將獲得技術督導、聯網機會及數碼港超算基礎設施的使用權。
  • 公眾透明度 沙盒參與機構及科技夥伴的名單可能會被公開。
  • 合作清單 機構可自行選擇科技夥伴,也可參考數碼港提供的科技供應商名錄(含語言模型提供商、GenA.I. 方案商及諮詢公司)。
  • 規模限制 沙盒項目應設計為具時限的探索性試驗,而非大規模的生產環境部署。

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*註: 以上資訊基於金管局公開指引文件整理,具體操作請隨時留意 HKMA 官方更新。*